Shipping Policy

1. We do not ship orders

Buddy's Colouring Books does not sell or dispatch books directly through this Website. Our book pages provide two external purchase options: “Buy on Amazon” and “Buy on Lulu”. When you select one, you leave our Website and place any order directly with the retailer or seller on its platform.

We do not hold book stock for Website orders, take payment, pack parcels, arrange carriers or provide delivery services.

2. Delivery arrangements are set by the retailer

For Amazon purchases, delivery destinations, available shipping methods, charges, estimated delivery dates and tracking are displayed by Amazon or the relevant seller during checkout and in the order details.

For Lulu purchases, printing and shipping options, delivery destinations, charges, estimated delivery times and tracking are displayed by Lulu during its ordering process or in its order communications.

3. Production and delivery estimates

Print-on-demand production times and carrier transit times can vary. Any production or delivery estimate is provided by the retailer and may depend on the product, destination, selected service, workload, stock or materials availability, customs processing and carrier conditions. Check the estimate shown by the retailer before completing your order.

4. Tracking, delays and missing parcels

After purchasing, use the retailer's order history, confirmation emails or tracking information to follow your parcel. If a delivery is delayed, missing or appears to be lost, contact the retailer or seller through the order-help process on the platform where you placed the order.

5. Damaged or incorrect deliveries

If your book arrives damaged or is not the item ordered, contact the retailer or seller promptly using the order-help process. Keep the packaging and follow the retailer's instructions for photographs, returns, replacements or refunds.

6. International orders

International delivery availability, shipping costs, customs duties, import taxes and handling charges are determined by the retailer and shown, where applicable, during checkout. Check the retailer's terms for your delivery destination before placing an order.

7. Contact

For questions about the Website or a broken retailer link, contact buddyscolouringbooks@gmail.com. For shipping, tracking, delivery, damage or order issues, contact the retailer with whom you placed the order.